Many people shy away from a pop-up camper rental, fearful it’s too much work to set up or tear down. Others are just nervous about camping in general. To put your camper rental concerns at ease, allow us at Greenwood RV Rentals & Sales of Carmel to help field a few common questions.
1. Will I be trained to set up & tear down my camper rental?
Don’t let camper setup deter you from a fun outdoor vacation. Our staff will make sure you feel comfortable with your pop-up camper rental before leaving our Carmel office. However, if you prefer, we do offer delivery and setup services (within a certain radius) for an additional fee.
2. What’s included with a pop-up camper rental?
A pop-up camper rental from our Carmel location includes three beds: two full-size beds and one convertible dinette bed. No matter the weather, you will stay comfortable, because this unit has both heating and cooling. Kitchen features include a dual-burner propane stove and an ice box. Additional amenities include a cold-water tank, running water to the kitchen sink, and a 25-foot water hose for campsite hookup.
3. Is the camper rental insured?
We automatically include the insurance costs into our daily camper rental rates, so you aren’t surprised by additional fees. If damages occur during your rental period, you’re responsible for the insurance deductible, which is $500 for pop-up camper rentals.
4. What’s your cancellation policy?
If your plans change and you need to cancel your camper rental, we issue a full refund (minus a $50.00 cancellation fee) if you notify us at least 30 days in advance. If you cancel 29 days or less before your rental is scheduled to begin, you lose your reservation deposit—even if you made the reservation less than 30 days in advance. All cancellations must be in writing in order to be processed; a written notification via email or regular mail is acceptable.