Rental Policies
Rental Period
There is a 3 (three) night, 4 day minimum requirement on all RV rentals.
Reservation Deposit
This is a mandatory fee that is due the date on which the reservation is made and is required to hold the rental unit. The Reservation Deposit is applied to the actual rental fee at the time the rental is picked up. The Motorhome Reservation Deposit is $300.00, Travel Trailer Reservation Deposit is $200.00 and Popup Camper Reservation Deposit is $100.00.
Cancellation Policy
Cancellations made more than 30 days in advance to the rental start date will be refunded in full, minus a $50.00 Cancellation Fee. Cancellations made 29 or fewer days prior to the rental start date will result in the forfeit of the entire Reservation Deposit, even if the reservation was made LESS than 30 days prior to departure date. No refunds for early returns.
Security Deposit
This is a mandatory fee that is returned to the rental customer within 5-10 business days after the rental unit is returned with no problems or damages, and no extra fees have been incurred. There is a Security Deposit of $250.00 for Pop up Campers and Travel Trailers, and $500.00 for RVs.
Fuel - MOTORIZED UNITS ONLY
Motorhome rentals must be returned with a full tank of fuel. If not returned full of fuel, the rental customer will be charged a $50.00 service fee in addition to $5.00 per gallon of fuel needed to fill the unit's tank.
Prep Fee
A mandatory Prep Fee is assessed to all rentals and is $30.00 for Pop-up Campers and $125.00 for RVs and Travel Trailers. All rental units must still be returned undamaged and clean inside. If not clean, the rental customer will be charged an additional Cleaning Fee. The preparation fee includes propane and generator usage, toilet paper, chemicals, water, emptying of waste tanks and the cleaning of the EXTERIOR of the rental unit.
Insurance - MOTORIZED UNITS ONLY
In order to rent a Motorhome from Greenwood RV Rentals, LLC, the rental customer must carry insurance on the rental unit for the time in which it is in their possession. You must provide a binder with your insurance policy that shows Greenwood RV Rentals, LLC as the loss payee or you may purchase an insurance policy through MBA Insurance. Without one of these options, the rental customer will be unable to rent the unit. NO EXCEPTIONS.
Late Returns
Rental units are tightly scheduled for the season and late returns inconvenience our preparation time as well as other rental customers’ vacation schedules. NO returns after 2pm. Late returns are subject to a $50.00 per hour late charge up to 3 hours. After 3 hours, we charge twice the daily rate in addition to the $150.00 for the 3 hours already late.
No Smoking
Any evidence of tobacco smoke will result in LOSS of the rental customer’s Security Deposit.
Pets
Pets are not allowed inside any of our rental units.
Age Restrictions
All Drivers must be at least 25 years of age and have a valid driver’s license.
Miscellaneous
Towing, roof storage, and sitting or standing on top of a rental unit is NOT ALLOWED at ANY time. Evidence of this violation will result in the rental customer’s forfeit of his or her Security Deposit.
Malfunctions of Stove, Fridge, AC, TV, VCR, DVD (if applicable), Fans and Small Appliances, Batteries, Water pumps, Water heaters or Generators are NOT considered mechanical breakdowns and will not result in compensation but MUST be reported to Greenwood RV Rentals, LLC as soon as possible.
Awnings are very susceptible to wind and must be put down each night and during the day if it is windy.
Payment Methods
We accept Visa and MasterCard.
NO TRAVEL OUTSIDE OF THE U.S.
